Our Vision
At Arameos, our vision is centred on uniting world-class watchmaking with uncompromising reliability. Every Arameos timepiece is manufactured to the strictest quality standards and constructed from premium materials, such as 316L stainless steel and sapphire crystal, ensuring it remains your loyal companion for years to come.
Scope and Duration of Warranty
Arameos grants an international warranty on your timepiece for a period of 24 months from the date of purchase. This warranty covers all material and manufacturing defects existing at the time of delivery.Specifically covered are:
- The movement (precision and function).
- The case and the dial.
- The hands.
Our Services
Should a defect covered by this warranty occur within the warranty period, Arameos undertakes, at its sole discretion, to:
- Repair the defective part free of charge.
- Replace the timepiece with an identical or comparable model if a repair is not feasible.
Exclusions (What is not covered)
The Arameos warranty focuses on technical defects. The following are excluded from the warranty:
- Normal wear and tear and ageing: Scratches on the case, bezel, metal bracelet, or crystal. Colour changes or wear of non-metal straps (leather, textile, rubber), as well as the natural wearing off of coatings (e.g., PVD).
- Improper handling: Damage resulting from accidents, impacts, or falls (e.g., broken glass, dents, or deformation of the case), as well as failure to observe the instruction manual.
- Water damage: If the crown was not fully screwed down or pushed in, or if the watch was used beyond its certified water resistance.
- Unauthorised intervention: Any maintenance or repair carried out by third parties not authorised by Arameos will result in the immediate voiding of the warranty.
Limitation of Liability
Any further claims against Arameos, particularly for damages not pertaining to the warranty described herein, are expressly excluded. Arameos’ liability is strictly limited to the repair or replacement of the watch. Arameos shall not be liable for indirect damages, consequential damages, or losses of any kind resulting from the stoppage or malfunction of the watch (such as loss of time, travel expenses, or other financial losses).
Activation of the Warranty
For your warranty claim to be valid, the Arameos warranty card provided at the time of purchase must:
- Be completed in full.
- Bear the date of purchase and the stamp of an authorised Arameos retailer.
- Be submitted together with the watch in the event of a claim.
Service Process
If your watch requires service:
- Please contact an authorized dealer with a brief description of the fault.
- Send the watch securely packaged to the service centre of that dealer. We recommend insured shipping, as Arameos is not liable for losses during transit.
